Terms of Service

Effective Date: Jan 7, 2025

Welcome to District Dusters! These Terms & Conditions (“Terms”) govern your use of our website, booking services, and cleaning services. By booking with us or using our website, you agree to these Terms.

1. Services Provided

District Dusters offers professional cleaning services for residential, short-term rentals, move-in/move-out cleanings, and commercial spaces in Washington, D.C., Maryland, and Virginia. Service details, scope, and pricing are outlined at the time of booking.

2. Booking & Cancellations

  • Bookings can be made through our website, phone, or email.

  • A minimum of 48 hours notice is required for cancellations or rescheduling.

  • Cancellations made with less than 48 hours’ notice may result in a cancellation fee of up to 50% of the service price.

3. Pricing & Payment

  • Prices are provided at booking and may vary based on service type, size of property, and special requests.

  • Payment is due at the time of booking unless otherwise agreed in writing.

  • We accept credit card payments ONLY.

4. Access to Property

  • Clients must provide safe and reasonable access to the property for the scheduled service time.

  • If our team is unable to access the property due to client-related issues, a lockout fee may apply.

5. Client Responsibilities

  • Inform our team of any special instructions or fragile items.

  • Secure valuables and personal items before the cleaning service begins.

  • Ensure running water, electricity, and a safe environment for our staff.

6. Service Satisfaction

We stand by the quality of our work. If you are not satisfied with your cleaning, please contact us within 24 hours of service completion, and we will make reasonable efforts to address the concern.

7. Liability

  • District Dusters is not liable for pre-existing damage or wear and tear to property or items.

  • We are not responsible for damages resulting from faulty fixtures, unsafe conditions, or items that cannot withstand normal cleaning methods.

8. Changes to Terms

We may update these Terms at any time. Updates will be posted on our website with a revised “Effective Date.”

9. Governing Law

These Terms are governed by the laws of the District of Columbia, Maryland, and Virginia, as applicable.

10. Contact Us

If you have questions about these Terms, please contact us:

District Dusters
📧 Email: support@districtdusters.org